Perry Ellis Phone Numbers and Emails

Toll-Free Number:

  • (800) 994-0073
Send Message

Customer Service:

  • (212) 536-5400

Legal:

  • (877) 496-7039
    Privacy Inquiries

Perry Ellis Emails:

Legal
Privacy Inquiries
Media
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PissedConsumer Club

Contact Information

Perry Ellis Website:

Perry Ellis Help Center:

Corporate Office Address:

Perry Ellis International, Inc.
3000 N.W. 107th Avenue
Miami, Florida 33172
United States

Fax:

+1(305) 406-0513

Perry Ellis Rating Based on 39 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

How Good is Perry Ellis's Customer Service?

Kenadi Tig
Kenadi Tig
Feels Disappointed | Jan 18, 2024

Not Satisfied

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Prithvi Lrn
Prithvi Lrn
Feels Neutral | Dec 02, 2023

It is so hard to get in touch with someone in customer service. I wish I could have been able to speak with someone live.

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Deztiny Muc
Deztiny Muc
Feels Disappointed | Nov 30, 2023

Can,t reach them on the phone to discuss damaged package at delivery

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Krisha Vcz
Krisha Vcz
Feels Disappointed | Oct 07, 2023

Terrible…non responsive.

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Eberardo Jrk
Eberardo Jrk
Feels Disappointed | Jul 29, 2023

phone calls were a waist of time, finally they sent a email with instructions I needed for a return. I still pay for shipping.

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Everhett Pkz
Everhett Pkz
Feels Disappointed | Jul 29, 2023

Bad service

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Summary of Perry Ellis Customer Service Calls

790 TOTAL
CALLS
00:10 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Perry Ellis?

Shipping and Delivery Question:

  • “Did not receive refund”
  • “Won't deliver to my area code? Fake store?”
  • “Item not received”

Return/ Replace Question:

  • “Returns”
  • “Exchange shoes sizes”
  • “I need the pick up for my return request”

Request for Information Question:

  • “Seeing about an application”
  • “Order status”
  • “Question about my order”

Refund Question:

  • “An item ordered was refunded but I did not cancel it”
  • “Refund”
  • “I am waiting for my refund. I returned 2 pair of shoes, and have not received a refund yet”

Activation/ Cancellation Question:

  • “A canceled order?”
  • “Cancel an order WPE 927987”
  • “Cancelled order WPE804599”

Product/ Service Question:

  • “Spinning wheels on my new luggage and broken, I need replacement wheels”
  • “Default product”
  • “Would like to buy a product”

Staff Question:

  • “Staff complaints”
  • “Customer service help”
  • “Customer service is not good. They canceled my order without me asking to be done.”

Payments and Charges Question:

  • “Promo codes”
  • “Over charges”
  • “Payments”

Employment Question:

  • “Payroll”
  • “W-2 forms”
  • “Employment”

Account Question:

  • “Login help”

Website/ Application Question:

  • “Cant order online”

Other Question:

  • “Order issues”
  • “Late order”
  • “If you still carry the original Perry ellis”

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